27th season
BREAKING THE SILENCE

Date: 14. 4. 2021

Another concerts cancelled

Updated April 14th, 2021

Dear friends and visitors of PKF concerts,

The government's measures in connection with Covid-19 naturally also significantly affect the field of culture and classical music. PKF - Prague Philharmonia must cancel all its planned concerts in April and May 2021.

At the same time, we do not want to deprive you of the opportunity to relax and recharge your batteries with beautiful music, and we are looking for ways to convey it to you as attractively as possible. That is why we have prepared an interesting project of online concerts for you. You can watch them on our Facebook and also via YouTube.

In April and May 2021, the measures concern the following concerts:

  • D4 - April 10, 2021, Rudolfinum - cancelled
  • E4 - April 10, 2021, Rudolfinum - cancelled
  • S4 - April 13, 2021 - cancelled
  • K3 Schulhoff. Ibert. Debussy - April 26, 2021 - postponed to the next season (2021-2022)
  • A7 Barber. Weill. Ravel - May 5, 2021 - cancelled
  • K9 Rota. Target. Dvořák - May 10, 2021 - postponed to the season 2022-2023
  • S3 Marián Lejava - conductor or composer? - May 18, 2021 - the concert will take place on an alternate autumn date

Dear fans and subscribers, your great support is a huge boost for us at a time when the whole live art industry is going through a very difficult test.

We will refund the money for the tickets and at the same time, we hope to see you again in person soon.

We wish you good health and look forward to seeing you.

Your PKF 

How to get your ticket refunded

We will refund the admission fees for cancelled concerts within 30 days upon presentation of the necessary documents.

What do we need from you for the refund of purchased individual tickets?

  • Tickets bought by card online - we need a scan or photo of the ticket and the last four digits of the card you used for the payment.
  • Tickets purchased by wire transfer - please provide a bank statement that shows the transaction.
  • Tickets paid at the cash desk - we will refund your money in cash.
  • If you paid for tickets with a gift certificate, contact vstupenky@pkf.cz for a selection of new concerts.

If you purchased your ticket from a seller other than the PKF website or ticket office, then you must apply for a refund from the specific seller.

In case of any questions, please contact our customer service at vstupenky@pkf.cz.

Tickets for cancelled concerts bought as part of packages

Based on your request, we will return your money within 30 days. The price of the refund will be calculated as a proportion of the total price of the package paid.

  • Did you pay cash at the cash register? We can return your money only in cash.
  • Did you pay by card? We need a scan or photo of the ticket.
  • Did you purchase the package online and pay by card? We need a scan or photo of the ticket and also the last four digits of a card you used for the payment.
  • Did you purchase the package online and pay in advance? We'll return the money to your account, we just need a bank statement that shows the transaction and a photo or scan of the ticket.

If you purchased your ticket from a seller other than the PKF website or ticket office, then you must apply for a refund from the specific seller.

Thank you for your patience.

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